Disappointing Dinner @ Carl’s Jr

October 1, 2009 at 11:51 PM 1 comment

carlsjrrgbFor year’s I have told many people that the best chicken sandwich out there is a Hardee’s (Carl’s Jr) Chargrilled Chicken sandwich. It is the best and I have put it to the test. Tonight, my wife and I stopped to got one of those awesome sandwiches at Carl’s Jr (We call them Hardee’s down south). This is the second Carl’s Jr I have been to in California and although this one was more pleasant that the first time. I give it a D on customer service and quality. It had to be the worst Chargrilled Chicken Sandwich I have ever had! My wife got the club and I got the BBQ Chargrill. They both were thrown together like the workers didn’t care. This is the thing that bothers me. I mean how hard could there job by that they not put more work into making a quality order. This worker wasting 30 seconds to rush the order could cost this company good customers and lots of money by losing them. The buns were smashed, my wife’s sandwich had mayonnaise all over the place and wrapper. I came expecting the quality food advertised and that I have always experienced. To top it off, the service was not that great and the place could use some cleaning. The time the workers were waiting laughing and playing around, they could have been wiping off dirty tables or making quality food.
I will not give up on the franchise, but i will not be returning to the Carl’s Jr at this location:
8140 Sheldon Rd
Elk Grove, CA 95758-5963
I do have to add that although this experience wasn’t great, it is nowhere near the previous experience i had at the Carl’s Jr located in Sacramento’s Downtown Plaza:
545 Downtown Plz # 1061
Sacramento, CA 95814-3335
(916) 446-5338
This place was a dump. I actually took pictures of the nastiness to send to the company and never had a chance to. Maybe I still have them on my phone to post here. The food took forever to come out (over 20 minutes, when we were running late for  a movie…of course). The crazy thing about it was they had their own security guard who was being paid to do nothing. I guess he is there because of the sketchy people that come in there, but he sat there and watch crap go on. Some ghetto people came in and got drinks from the fountain and it wasn’t even in restaurant cups. Then a scary looking homeless guy comes in and sits beside us and doesn’t even order. The security guy just looked at him and did nothing. Talk about making your customers uncomfortable…there is nothing worst than eating a meal with a stinky drunk homeless guy watching you.
Strike 2 Carl’s Jr…1 more and you are OUT!
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Entry filed under: Restaurant Review. Tags: , , .

Chick-Fil-A Movie Review: Law Abiding Citizen

1 Comment Add your own

  • 1. dwhyche  |  October 2, 2009 at 12:46 AM

    I just checked out their website to put in a comment. It is a really nice website. You should check it out!

    Reply

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